FAQ
Frequently asked questions
The questions we are asked most about our refrigeration and air conditioning services. Can’t see yours? Give the team a call.
5 questions
Services and expertise
What services do you provide?
We provide expert refrigeration and air conditioning solutions for commercial and industrial clients.
What industries do you specialise in?
We specialise in serving a variety of industries, including food and beverage, healthcare, hospitality and more.
Are your technicians certified and experienced in refrigeration and air conditioning?
Yes, our technicians are highly trained, certified and experienced in providing top-notch refrigeration and air conditioning services.
What brands and equipment do you work with?
We work with a wide range of reputable brands and equipment, and we can also source specific brands and models based on client needs.
Do you offer custom solutions tailored to specific client needs?
Yes, we work closely with clients to understand their unique needs and develop custom solutions that meet them. Our team has extensive experience in designing and implementing customised refrigeration and air conditioning systems for a wide range of applications.
8 questions
Service and support
How long have you been in business?
We have been providing exceptional refrigeration and air conditioning services for over 20 years.
What is your service area?
We proudly serve clients throughout Yorkshire and the surrounding areas.
Do you provide emergency call-out or after-hours support?
Yes, we offer 24/7 emergency call-out and after-hours support to make sure our clients’ needs are always met.
What is the typical turnaround time for a project?
The turnaround time for a project varies with its scope and complexity. We strive to provide fast and efficient service, and we’ll work closely with you to establish realistic timelines.
How do you ensure the quality of your work?
We maintain rigorous standards for quality assurance, and we use the latest tools and techniques to make sure our work is top-notch.
Do you offer maintenance contracts or service plans?
Yes, we offer maintenance contracts and service plans to help clients keep their refrigeration and air conditioning systems running smoothly.
What are your payment terms and options?
Our payment terms and options vary based on the project and client needs. We’ll work with you to establish a payment plan that works for you.
Is your work covered by a warranty or guarantee?
Yes, our work is covered by a comprehensive warranty and guarantee to give clients peace of mind and ensure their satisfaction.
Emergency call-out, 24/7